Delivery Service

Pedorthic Technology Limited offers Free Local Delivery Service.
 
Delivery Service Terms & Conditions :
  • Free SF Express delivery for purchase of HK$800 or above (except for special areas).
  • For purchases under HK$800, an additional HK$80 is required for enjoying delivery service (except for special areas).
  • Customers can also choose to pick up the goods at our retail shop.
  • Please fill in the correct delivery address and contact details; be sure to double check when confirming your order. 
  • If the goods are lost due to incorrect delivery address provided, we reserve the right not to replace the goods. 
  • If the Hong Kong Observatory hoists a Black Rainstorm Warning or Tropical Cyclone Signal No. 8, delivery time will be rescheduled and re-announced.
 
Delivery Time:
  • Order cut-off time is 12:00 noon (except weekends), delivery would be arranged on next day for orders made after 12:00 noon.
  • Under normal circumstances, delivery process in Hong Kong would be completed within 3 working days after making the order.
  • Orders made after order cut-off time on the day before public holiday, or during holiday, delivery date would be postponed accordingly.
  • For security purpose, Pedorthic Technology Limited would not leave the goods unattended as the customer’s request. Please accept delivery at designated time as we will try our very best to make the delivery on time.
 
Change of delivery information:
  • If you wish to change the style, colour, address and delivery date after confirming the delivery details, you must call us on the first working day after placing your order to make any changes.
  • If changes are made after delivery, we reserve the right to charge an additional administrative fee at our discretion.
 
Store pick-up:
  • There is no additional charge for collection at the retail shop.
  • Customers will receive a collection email within 12 hours after payment has been made. Customers could collect the goods from the designated retail shop on the 4th working day until the 14th working days from the date of order, after which the goods will be disposed at the company’s discretion.
  • The "Confirmation of Order" form must be shown to the shop staff upon collection.
  • We do not accept requests to change the pick-up location after the order has been confirmed.

Pedorthic Technolgy Limited reserves the right to amend the delivery arrangements and terms & conditions at any time without prior notice. In the event of any dispute arising during the delivery process, the online terms & conditions as at the date of order shall prevail
 
**In the event of any dispute, the decision of Pedorthic Technology Limited. shall be final. **